77ed Privacy Policy

Introduction and Scope

77ed is an online betting and casino platform operated for players in Bangladesh. This privacy policy explains how 77ed collects, uses, and protects your personal information.

By using our website 77ed.cam, you agree to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.

This policy applies to all 77ed services — including website browsing, account registration, financial transactions, gaming activities, and all other forms of interaction including customer support.

Data Collection

77ed collects your information in several ways. We collect only the information that is necessary to provide our services.

2.1 Information Provided Directly

When you register with 77ed or use our services, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Financial information — bKash, Nagad, Rocket, and bank transfer account details
• Username and password (stored in encrypted form)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identification information
• Browser type, version, and operating system
• Page visits, click patterns, and session duration
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

In some cases we may verify additional information through identity verification services or payment processors. This information is always processed through legitimate and secure channels.

Purpose of Data Use

77ed uses the information we collect for the following purposes:

3.1 Account Management and Service Delivery

• Account registration, verification, and activation
• Processing deposits and withdrawals
• Maintaining and personalising gaming services
• Managing bonuses, promotions, and VIP rewards

3.2 Security and Legal Compliance

• Age verification — ensuring access only for those aged 21 and above
• Fraud prevention and account protection
• Compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) policies
• Enforcing responsible gaming controls

3.3 Communication and Support

• Transaction notifications and confirmations
• Customer service — 24/7 live chat and email support
• Resolving technical issues
• Special offers and promotional information (subject to your consent)

3.4 Service Improvement

• Analysing and improving platform performance
• Reviewing user experience
• Testing new games and features

Data Disclosure and Third Parties

77ed does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We may share the minimum information necessary for operations with trusted technology partners, payment processors, and game software providers. All such partners operate under strict confidentiality agreements.

4.2 Legal Obligations

We may be legally required to disclose information based on court orders, valid requests from government authorities, or other legal requirements. In such cases we provide only the information that is necessary.

4.3 Corporate Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. We will notify you before any such change takes place.

4.4 When Information Will Not Be Shared

Without your explicit consent, we will never disclose your personal information to advertisers, marketing agencies, or any other third party for commercial purposes.

Cookies and Tracking Technologies

The 77ed website uses cookies and similar tracking technologies to operate properly.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, security tokens, and language preferences.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyse website traffic and user behaviour.

5.2 Cookie Controls

You can disable or delete cookies by changing your browser settings. However, disabling essential cookies may affect some important functions of the platform.

Data Security Measures

77ed gives the highest priority to protecting your personal and financial information. We apply industry-standard security technologies.

6.1 Technical Security

• SSL Encryption: 256-bit SSL encryption is used for all data transfers.
• Data Encryption: Sensitive information stored on our systems is kept in encrypted form.
• Firewall Protection: Advanced firewalls are active to prevent unauthorised access.
• Regular Security Audits: Regular testing is carried out to identify system vulnerabilities.

6.2 Administrative Security

• Data access is restricted — only authorised staff can access the information they need.
• Staff receive regular training on privacy and data protection.
• Data usage logs are maintained and reviewed regularly.

6.3 Limitations

While we make every effort to protect your information, it is not possible to make data transmission over the internet completely secure. We encourage you to keep your account password confidential and to avoid logging in from unfamiliar devices.

Your Rights

As a user of the 77ed platform, you have the following rights:

7.1 Right to Access Information

You can find out at any time what information 77ed holds about you. If you make a request via live chat or email, we will provide you with a summary of your information.

7.2 Right to Correct Information

If the information stored in your account is incorrect or incomplete, you may request a correction. Our support team will update the information subject to verification.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, information required to meet legal obligations will be retained for the mandatory retention period.

7.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or notifications at any time. You can indicate this preference by changing your account settings or by contacting us.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact us. After verifying your identity, we will respond to your request within 30 business days.

Data Retention Period

77ed retains your information only for as long as necessary. The retention period is determined by the type of information and applicable legal obligations.

• Account Information: Retained for as long as the account is active and for the minimum required period after closure.
• Transaction Records: Retained for the long term in compliance with financial laws.
• Communication Logs: Kept for a defined period to ensure customer service quality.
• Marketing Data: Retained until you withdraw your consent.

After the retention period expires, data is securely deleted or anonymized.

Protection of Minors

77ed is a platform exclusively for adults. Only those aged 21 or above may use our services.

We do not collect or process personal information of any minor. Age verification is a mandatory step during registration. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.

We urge parents and guardians to ensure that your child cannot access our platform. If a child or teenager attempts to create an account, please notify our support team.

Changes to the Policy

77ed may update this privacy policy from time to time. Changes may be made due to shifts in the scope of services, new legal obligations, or technological developments.

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice of the changes will be displayed when you visit the website.
• The date of the latest update will be noted on this page.

Continued use of the platform after any changes will be considered your acceptance of the revised policy. If you do not agree with the new policy, you may request to close your account.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

Our privacy team will review your request and respond as soon as possible. For urgent matters, contacting us directly via live chat provides a faster resolution.

By using the 77ed platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.